Plan by date and pickup time
Airport transfers need a clear daily view. The office should know which bookings are due now, which need a driver and which are already assigned. A transfer calendar helps the team avoid missed pickups and duplicate work.
Use flight information
Flight tracking helps the office understand arrivals and possible delays. When the team can see flight status, they can adjust driver timing and reduce waiting problems.
Keep assignments visible
Each booking should show the assigned vehicle, driver and transfer leg. For round trips or return transfers, the office needs to manage each leg separately without losing the original booking information.
Review reports after each period
At the end of the month or season, reports show completed transfers, revenue, agents and commissions. This helps the owner make better decisions for the next period.